Successful IT service management requires a consistent set of universal service standards. IT service management that's guided by ITIL standards often demands increased up-front investment, delivers superior long-term results - i.e. reliably functional computer networks. In a nutshell, any IT network will almost indubitably improve as ITIL standards are implemented. The ITIL library, at its core, is a gauge for assessing one's current IT management. For more information visit

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